Trades & field services
While you are on site, Sally captures job details and moves the enquiry forward.
Your first line of response, always ready
Meet Sally Your 24/7 Voice AI phone agent
Sally answers every call, understands what the caller needs, captures the details and takes the next step, even while your team is busy.
Call Sally and try the live demo
Answers 24/7Handles multiple calls at onceNotifies your team
SallyVoice AI phone agent
Press play to hear a short introduction
EmailSMSVIPCall memory
One call. A clear outcome.
Sally takes the call from first hello to the right next step
A natural conversation, captured details and a clear summary for your team.
- 01
Answers
Immediately, during business hours and after them.
- 02
Understands
Asks naturally and captures the details that matter.
- 03
Acts
Qualifies, transfers or takes a detailed message.
- 04
Notifies
Emails the enquiry, with an optional SMS alert.
The value of answering
What could unanswered calls be costing you?
Use your own figures to explore the opportunity for your business.
How many calls go unanswered in a typical week?
What percentage are genuine customer enquiries?
What percentage of enquiries become customers?
The average value of a customer or job in your chosen currency.
Estimated monthly value at risk
...
Enter all four figures to see your estimate. Zero is a valid value.
...Qualified enquiries potentially missed per month
...Potential annual value at risk
This is an illustrative estimate based only on the figures you selected. Actual results will vary.
Find your starting point
Your recommendation is based on what you need the agent to do.
Some requirements are still open. We will help clarify them before recommending a final configuration.
Essential
Sally looks like your best starting point
For call capture, spam filtering and team notifications. Your team handles bookings and CRM updates.
- Answers 24/7, captures enquiries and notifies your team
Sally does not book appointments or integrate with calendars or CRM systems.
We confirm the final configuration, integrations and scope during discovery.
Talk through my workflow ↗Growth
Beth looks like your best starting point
For booking appointments and updating your CRM, alongside call capture and notifications.
- Answers 24/7, captures enquiries and notifies your team
We confirm the final configuration, integrations and scope during discovery.
Talk through my workflow ↗Professional
Chloe looks like your best starting point
For rescheduling, detailed appointment rules and more complex call journeys.
- Answers 24/7, captures enquiries and notifies your team
We confirm the final configuration, integrations and scope during discovery.
Talk through my workflow ↗Enterprise
Summer looks like your best starting point
For caller verification, controlled data handling and advanced workflows.
- Answers 24/7, captures enquiries and notifies your team
We confirm the final configuration, integrations and scope during discovery.
Talk through my workflow ↗For busy teams
When you cannot answer, Sally can
Clinics & practices
Enquiries, messages and urgent requests are captured without a queue.
Professional services
Every caller gets a consistent response and your team gets a clean summary.
Sally active24/7
Incoming callCustomer enquiry
Answered- 01Details capturedContact and reason for calling✓
- 02Spam screened outOnly relevant enquiries continue✓
- 03Confirmation SMS sentThe caller knows the enquiry was received✓
- 04Team notifiedThe enquiry is emailed, with an optional SMS alert✓
VIPCall memorySMS
One Voice AI phone agent. Your complete first line.
Sally handles the repeatable phone work exactly to your rules
- Answers questions about services and opening hours using your approved information
- Captures contact details and the reason for the call
- Captures appointment and job requests for your team
- Transfers priority calls using your handover rules
- Sends a clear summary after every conversation
- Emails the enquiry to the chosen person, with an optional SMS alert
- Filters spam and irrelevant calls
- Sends the caller an SMS confirming their enquiry was received
Sally does not book appointments or integrate with calendars or CRM. Booking and integrations are available with Beth and the higher capability levels.
VIP Call List
Nominated numbers for high-value clients, family members or other priority callers bypass Sally and go directly to the person you choose.
Extended Call Memory
When someone calls again, Sally can recognise the number and use relevant context from earlier calls, so the caller does not have to start from the beginning.
Benefits
More value from every call
Always available
Including evenings and weekends.
No call queue
Multiple conversations at once.
A strong first impression
The same quality on every call.
Your team kept informed
Email summaries and optional SMS alerts.
Client feedback and memberships
Trust built through real business conversations
Businesses use SmartVoiceHub agents every day, and we actively participate in established business networks.
Proud member ofNetworks built around trusted relationships
They delivered fast, and the call quality is great. Setup was handled end-to-end and the results were more than I expected. It’s rare to see execution this quick at this standard, which is why we’ve made it part of our core service.
Sally helped us stop missing calls and leads by answering 24/7 and instantly sending us client info; a huge boost to productivity right away.
99% of people that call me are impressed with the way that Sally communicates and assists in their enquiries. Sally is life changing and not just an answerphone but a very powerful marketing tool.
Why SmartVoiceHub
You do not get another app to configure
We build it for you
We design the conversations, configure notifications and prepare the number.
We test before launch
We check the important call paths, handovers and edge cases before launch.
We support it after launch
We monitor outcomes and refine Sally as your business changes.
Setup without the technical burden
You share the details and forward your number. We do everything else
Your partBusiness details + number forwarding
Our partDesign, configuration, notifications, testing and support
- 01
Tell us about the business
In one focused conversation we capture services, hours, common questions, call handling rules and handovers.
- 02
We build and test Sally
We create the conversations, configure notifications, prepare the number and test the complete journey.
- 03
Forward your existing number
We give you simple instructions. This is usually the only change required on your side.
- 04
Sally answers; we keep supporting
Sally goes live while SmartVoiceHub monitors results and makes the refinements you need.
Ready to stop letting the phone interrupt the work?
Tell us how Sally should work. We will take care of the setup
Book a callFAQ
Straight answers before your first call with us
How fast can we go live?
Timing depends on the number of call scenarios, integrations and how quickly the required business information is available. After the onboarding conversation, we provide a clear scope and timeline. We build and test the service; your part is to approve the call handling and forward your number using our simple instructions.
Will it work with our systems?
Sally emails enquiries and can send optional SMS alerts. Sally does not integrate with calendars or CRM systems or book appointments. If you need booking or automatic system updates, Beth and the higher capability levels offer those features. We confirm specific integrations during discovery.
How reliable is Sally? Can she get stuck or give a wrong answer?
Sally works from your approved information, rules and call paths. Before launch we test the important journeys, edge cases and team handovers. No AI system is completely error-free, so we apply safeguards, monitor performance and refine the configuration after launch.
What happens if a caller needs a person or calls after hours?
Sally follows the handover rules you approve. She can transfer to an available person, capture a detailed message or trigger the agreed escalation path. Numbers on your VIP Call List can bypass Sally completely and go straight to the person you choose.
How is pricing structured?
Pricing depends on the coverage, usage, integrations and complexity your business needs. After discovery, you receive a clear proposal describing the agreed configuration, included features and billing structure.
Do we need to install new software?
Usually not. You provide the information we need, approve the process and forward your number. SmartVoiceHub designs the conversations, configures notifications, tests everything and supports the service after launch.
Does Sally remember returning callers?
Yes. Extended Call Memory can recognise the caller number and bring relevant context from earlier contact into the conversation. The memory is configured in line with the agreed service and data-retention rules.
Can selected callers bypass Sally?
Yes. The VIP Call List lets you nominate high-value clients, family members or other priority numbers that should route directly to the business owner or a chosen team member.
How does my team receive new enquiries?
After each relevant call, SmartVoiceHub emails the enquiry details to the person or team you choose. You can also enable an SMS alert, while the caller separately receives a confirmation SMS that their enquiry was received.